Posted by: Costas Troulos | July 22, 2008

Code for Quality Indicators in Electronic Communication Services in Greece

Following the recent public consultation [See EETT Consultation on Quality Indicators for Electronic Communications Services] on measurements and monitoring of a set of quality indicators, EETT has finally issued the Code for Quality Indicators in Electronic Communication Services. The code comprises of a strict set of rules to measuring and publishing a series of quality indicators:

  • Fixed Telephony Quality Indicators
  • Mobile Telephony Quality Indicators
  • Broadband & VoIP Services Quality Indicators
  • Directory & Information Services Quality Indicators
  • Customer Service Quality Indicators

For more details on the Code the document (ΑΠ. ΕΕΤΤ 480/017/13-5-2008 ) can be downloaded directrly from here.


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