Posted by: Costas Troulos | July 22, 2008

Code of Conduct in Electronic Communications Services in Greece

Following the public consultation with all stakeholders, Greek NRA, EETT has adopted the Code of Conduct for the provision of electronic communications services to consumers on 15/7/2008.

The Code sets general principles, clarifies procedures and clearly defines the behavior and obligations of electronic communications services providers to their consumers.

The adoption (note: and future enforcement) of the Code has been sought for quite some time by Consumer Associations and individuals due to the increased consumer complaints and problems encountered in pre- and contractual relationships with the telecommunications providers.

For more information please read the press release or directly download the Code of Conduct (both in Greek).


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